Deleting emails

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PEGGIE47
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Deleting emails

Postby PEGGIE47 » Sun Oct 29, 2017 7:02 pm

When I want to delete emails, why does it keep coming up with an auto message "Do you want to delete this(these) emails, yes or no? Before I could just check the ones I wanted to delete & then delete them, now I have to answer this pop up before deleting? Is this something I can get rid of?

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Re: Deleting emails

Postby IncrediModerator » Mon Oct 30, 2017 10:50 am

Such unusual issues can often be solved by deleting the IncrediMail "Runtime" folder.

To delete the Runtime folder, please run the following executable:
http://www2l.incredimail.com/contents/s ... el_run.exe

When done, open IncrediMail and check the results.
Best regards,

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IncrediModerator
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Re: Deleting emails

Postby IncrediModerator » Mon Oct 30, 2017 10:50 am

If the problem continues, I would like you to run the full setup file for IncrediMail and see if that solves the problem.

Please run the following executable to install the latest build of IncrediMail 2.5:
http://www5l.incredimail.com/im/imsetup ... lSetup.exe

When complete, please restart your computer.

Please let me know the results.
Best regards,

IncrediModerator
IncrediMail Customer Support

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