how can I open a .ibk file

Use this forum to ask general setup and usage questions
Forum rules
Please read them carefully before posting new topic - Forum rules
Post Reply
wildheart812
IncrediUser
IncrediUser
Posts: 3
Joined: Tue Oct 15, 2013 10:21 am

how can I open a .ibk file

Postby wildheart812 » Tue Dec 26, 2017 10:05 pm

I am trying to open and restore my profile and stuff on anew computer and the new backup program I downloaded only sees .bk files. How can I use that file to restore my stuff?
Top
User avatar
IncrediModerator
Site Moderator
Site Moderator
Posts: 7202
Joined: Wed Aug 12, 2009 2:58 pm

Re: how can I open a .ibk file

Postby IncrediModerator » Thu Dec 28, 2017 3:47 pm

By design, the only way to restore a backup is using the IncrediBackup utility, as Windows will not recognize ".ibk" files.

Therefore, please open IncrediBackup and then restore the backup file.

For detailed instructions on how to backup and restore the data using IncrediBackup, please refer to our online article at:
http://support.incredimail.com/entries/ ... p-Overview

Please let me know if you still encounter difficulties.
Best regards,

IncrediModerator
IncrediMail Customer Support

Image Image
Top
Post Reply

Return to “How do I...? Setup, General UI, Getting Started”

Who is online

Users browsing this forum: Akaschakn, Anthonyextet, Bogdanadv, Dannywotte, Davidimmic, Kennethrig, RobertHax, TeoerryCew, TeoerryKAG, theresanz11, ThomasInfum, UQDouglasrig and 6 guests