Can not change the font color in an email

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sourceman
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Can not change the font color in an email

Postby sourceman » Sun Dec 03, 2017 3:28 am

It appears that I developed a color graphics problem. I no longer can activate any options involving color (Text Color, Highlight Text, Format Painter ...) Also all the letter backgrounds that contain color or color texture do not register (they show up blank). I would appreciate any help or suggestions.

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Re: Can not change the font color in an email

Postby IncrediModerator » Sun Dec 03, 2017 6:36 pm

To address this issue, please click on Tools > Options > Emails, and next to "Default Letter Style", select the option "Use Default". Click on OK.

If the problem continues, I would like you to run the full setup file for IncrediMail and see if that solves the problem.

Please run the following executable to install the latest build of IncrediMail 2.5:
http://www5l.incredimail.com/im/imsetup ... lSetup.exe

When complete, please restart your computer.

Please let me know if you still encounter difficulties.
Best regards,

IncrediModerator
IncrediMail Customer Support

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sourceman
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Posts: 4
Joined: Tue Jan 12, 2016 6:04 am

Re: Can not change the font color in an email

Postby sourceman » Wed Dec 06, 2017 5:53 am

Installing the latest build did not correct the problem. Any other suggestions?


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