Telstra/BigPond Outage

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moonstar
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 2386
Joined: Thu Nov 12, 2009 12:45 pm

Telstra/BigPond Outage

Postby moonstar » Sun Dec 11, 2011 1:22 pm

Telstra (Bigpond) experienced an outage of service for customers over the weekend, and users were locked out of their webmail and Email Client accounts (including IncrediMail).

According to their site, they have restored service to the majority of Customers, however any Customer experiencing issues with their account should contact them immediately should contact Customer Support at 133 933.

For more information, check Bigpond's main website:

http://go.bigpond.com/home/index.jsp

Or visit their Twitter account for updates:

https://twitter.com/#!/telstra
Best regards,

Moonstar
IncrediMail Customer Support

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