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Microsoft Visual C Runtime Library Runtime Error! Program C:

Posted: Fri Mar 09, 2012 6:03 pm
by bazzj
Your IncrediMail Version: 2.0
Your Internet Browser Type: Google Chrome
Your Operation System: Windows XP

What have you done before the problem occurred?
Downloaded the update you reccommended

If you receive any error message, please quote it precisely:
Microsoft Visual C Runtime Library Runtime Error! Program C:\Program Files\IncrediMail\Bin\ImApp.exe

Please provide a full description of the problem:
There seems to be loads of upset/frustrated people on your forum with the same problem as me but NO ANSWERS!! I keep getting multiple e-mails exactly the same and then the error message; Microsoft Visual C Runtime Library Runtime Error! Program C:\Program Files\IncrediMail\Bin\ImApp.exe flashes up and closes incredimail. This is obviously a problem within the update you sent out so will somebody please tell us iether how to fix it or how to restore the incredimail that was running before the update? please dont respond with "install incredimail again " as this does NOT rectify the problem.

ANSWERS PLEASE!

Re: Microsoft Visual C Runtime Library Runtime Error! Progra

Posted: Sat Mar 10, 2012 8:48 am
by tgrsbabe
Go to the Microsoft update page and download the Microsoft C++
It fixed mine... had same problem

http://www.microsoft.com/download/en/details.aspx%3Fid%3D5555

Re: Microsoft Visual C Runtime Library Runtime Error! Progra

Posted: Sat Mar 10, 2012 6:53 pm
by wtf
I too suffered the same problems after latest update of 2.0 - but now fixed
After sending PM (as requested) to IncrediModerator I received link to.
I downloaded and installed yesterday (Friday). Problem solved but thought I'd use it for 24 hrs before reporting and I'm glad to say problem is completely resolved. <Yes> <Clapping> No more runtime errors/crashes/freezes/multiple messages.
All is back to normal I am using XP Pro SP3 IE8

Re: Microsoft Visual C Runtime Library Runtime Error! Progra

Posted: Sat Mar 10, 2012 8:26 pm
by dougvarrieur
Go here for the fix- viewtopic.php?f=16&t=10777

Re: Microsoft Visual C Runtime Library Runtime Error! Progra

Posted: Sat Mar 10, 2012 8:48 pm
by IncrediModerator
Please check the following post for a correction to this issue:

http://forums.incredimail.com/viewtopic.php?f=12&t=10738&p=40237#p40237