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Information please

Posted: Sat Mar 10, 2012 12:54 pm
by angleflame
Your IncrediMail Version: Incredimail 2
Your Internet Browser Type: FireFox 2
Your Operation System: Windows XP

What have you done before the problem occurred?
(For Firefox 10.0.2)

Updated Incredimail


If you receive any error message, please quote it precisely:
*Runtime Error

Program:C:Program Files/Incredimail/Bin?ImApp.exe

abnormal program termination


Please provide a full description of the problem:
Could someone please tell me how long this Runtime Error is going to last?

I am getting a bit fed up of having to close down Incredimail every time an email comes in. And as I get 60 - 70 emails a day, you can imagine how time consuming this is. <Sad Smile>

It's only been since I did the update, it was perfect (ish) before that. For some reason my computer won't restore to a time before the update, so I'm having to put up with it. <No>

I'm sure others will want to know too.

Many thanks.

Re: Information please

Posted: Sat Mar 10, 2012 4:36 pm
by wtf
I too suffered the same problems after latest update.
After sending PM (as requested) to IncrediModerator I received link to build. I downloaded and installed yesterday. Thought I'd use it for 24 hrs before reporting and I'm glad to say problem is RESOLVED.
No more runtime errors/crashes/multiple messages. All is back to normal
I am using XP Pro SP3 IE8 <Clapping>

Re: Information please

Posted: Sat Mar 10, 2012 5:19 pm
by angleflame
Thank you, I have done that. I will wait and see now <Wink>

Re: Information please

Posted: Sat Mar 10, 2012 8:45 pm
by IncrediModerator
Please check the following post for a correction to this issue:

http://forums.incredimail.com/viewtopic.php?f=12&t=10738&p=40237#p40237

Re: Information please

Posted: Sat Mar 10, 2012 8:48 pm
by Begynder
For users who can not speak English, this is just a disaster. I do not support the German and there is no help much. <Devil>

Begynder

Re: Information please

Posted: Sun Mar 11, 2012 10:43 am
by moonstar
Begynder wrote:For users who can not speak English, this is just a disaster. I do not support the German and there is no help much. <Devil>

Begynder


Please check the link above - all you need to do is reinstall IncrediMail from our website, which will correct the issue.

Re: Information please

Posted: Sun Mar 11, 2012 1:39 pm
by Begynder
The German version is now without an error? Please help German!

http://www.incredimail.com/german/download

Image

viewtopic.php?f=20&t=10778
New IncrediMail 2.0 version - Build 6295180 = English version

Where is the German version please Build 6295180?

http://www.incredimail.com/german/download/


Begynder

Re: Information please

Posted: Sun Mar 11, 2012 1:43 pm
by angleflame
I have done that now and all seems well.

Thank you for your help

xx