skin will not change

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linny40
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Joined: Mon May 10, 2010 6:50 pm
Location: England UK
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skin will not change

Postby linny40 » Sat Apr 07, 2012 11:20 am

Your IncrediMail Version: IM 2
Your Internet Browser Type: Google Chrome
Your Operation System: Windows 7

What have you done before the problem occurred?
dones what i used to do and exit incredimail but skin does not change

If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
I used to b able to change my skin each time i re open incredimail.

Recently it will not change the skin. I have random skin on to change it but for some reason now it will not change the skin next time i open incredimail. I exit as i have always done using the exit button.

Also i have jsut downloaded more skins but for some reason they are going direct to my download folder and even though i have asked it to close its not.
Are there any glitches that may be causing this?

Frenchie
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 1378
Joined: Wed Nov 17, 2010 4:03 pm

Re: skin will not change

Postby Frenchie » Thu May 10, 2012 4:35 pm

Please note how the Random Skin feature works:

It actually changes the Skin on a random way each time IncrediMail is completely closed and reopened.
To close IncrediMail completely, right click the tray icon and then select 'Exit'.


I hope it helps.
Cordialement,

Frenchie
Support Client IncrediMail

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