IncrediMail has encountered a problem and needs to close.

Use this forum to get a solution for any technical issue that you have with IncrediMail (not send/receive problems).
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IncrediAdmin2
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Joined: Tue May 15, 2012 11:42 am

Re: IncrediMail has encountered a problem and needs to close

Postby IncrediAdmin2 » Wed Feb 12, 2014 2:35 pm

What do you do prior to getting this crash? How often does it occur?
Best regards,

IncrediAdmin2
IncrediMail Customer Support

kings121
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Joined: Wed Feb 29, 2012 6:07 pm

Re: IncrediMail has encountered a problem and needs to close.

Postby kings121 » Wed Dec 30, 2015 11:16 am


christopherO
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Joined: Wed Dec 30, 2015 3:23 pm

Re: IncrediMail has encountered a problem and needs to close.

Postby christopherO » Wed Dec 30, 2015 3:27 pm

I am also getting this problem.
For a while I could get it to work - back up and then re-install.
But today it just fails no matter how much I go round in circles.
Perhaps Incredimail is no longer compatible with WIN10?

christopherO
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Joined: Wed Dec 30, 2015 3:23 pm

Re: IncrediMail has encountered a problem and needs to close.

Postby christopherO » Wed Dec 30, 2015 5:05 pm

if I can't get Incredimail to open how can I import all my e-mai8ls etc into Outlook?

gadan1
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Joined: Fri Jan 01, 2016 6:36 am

Re: IncrediMail has encountered a problem and needs to close.

Postby gadan1 » Fri Jan 01, 2016 6:46 am

Having the same issue. Even when I "end task" in Task Manager it still pops up. I tried reinstalling program but no change.
Had Dell Tech Support try to fix but they found no virus or malware and suggested it was on Incredimail end. Ran Norton protection and still no success.

rlnasse25
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Joined: Sat Jan 02, 2016 1:54 pm

Re: IncrediMail has encountered a problem and needs to close.

Postby rlnasse25 » Sat Jan 02, 2016 2:11 pm

I keep getting that also but I also get this "IncrediMail Application has stopped working. A problem caused the program to stop working correctly windows will close program and notify you if a solution is available " I can't even get on IncrediMail I can't get my emails nothing <Devil> <No>

bigbadjim15
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Joined: Sun Jan 03, 2016 6:16 pm

Re: IncrediMail has encountered a problem and needs to close.

Postby bigbadjim15 » Sun Jan 03, 2016 6:34 pm

Hi, I have had the same problem for days and was just about to bin Incredeimail. But after reading some of the posts decide to have a go and solve this mystery.
I am running Windows 10 and have turned off Auto updates, Next I have gone into Updates and removed the following Security updates for Microsoft Windows with the following Nos.
KB3132372
KB3116869.

Then done a restart and Incredimail is back up and running perfect, i HOPE IT HELPS BUT IT WORKED FOR ME, No problem to try it and all you have to do to reset it back is turn updates back to Auto.
Best of luck
Jim


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