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programme constantly running in task bar

Posted: Fri Jan 17, 2014 9:53 pm
by dj23
Your IncrediMail Version: 2
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows 7

What have you done before the problem occurred?
system restore, completely removed and re installed incredimail 2

If you receive any error message, please quote it precisely:
no error with this problem of mine

Please provide a full description of the problem:
Hi my problem is that incredimail is constantly running in my task bar even after closing email programme. opening task manager I can see its still running
tried removing IM completely and doing a fresh re install still no luck

done system restore ETC. still no joy
it looks the same as when you open up IE and minimise IE , you scroll the curser over the IE icon in task bar and see its still open and running

that's how my incredimail is don't know how to fix this problem and as IM is constantly using memory up its a bit of a pain

using IE version 11

Re: programme constantly running in task bar

Posted: Sun Jan 19, 2014 7:15 pm
by akvarius
When you close it, do you rightclick on the IM icon in the task bar and select 'Exit'?

Re: programme constantly running in task bar

Posted: Mon Jan 20, 2014 1:28 am
by dj23
yes I have to r/click on icon in taskbar to close programme

any ideas please help <Cool>

Re: programme constantly running in task bar

Posted: Mon Jan 20, 2014 11:21 pm
by dj23
<Big Smile> solved the problem of im not closing down in task bar

solution open tools in im then go to options select advanced and uncheck the box
that says always display the incredimail icon in my task bar

programme working 100% now thank god