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IMapp.exe error

Posted: Mon Jan 27, 2014 4:14 pm
by Daxie
Your IncrediMail Version: 2.0
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows 7

What have you done before the problem occurred?

If you receive any error message, please quote it precisely:
Exception: ACCESS_VIOLATION (C0000005) - on reading from 03EF036A
Faulting Offset: 00002CEB
Module: ImApp.exe

00002CEB ImApp.exe

Please provide a full description of the problem:
This error appear using IM, I'm not able to close this error window.

What can I do?

Re: IMapp.exe error

Posted: Thu Jan 30, 2014 4:43 pm
by IncrediAdmin2
When did this issue start occurring?

How often do you get this crash?

What do you do prior to getting this crash?

Re: IMapp.exe error

Posted: Sat Feb 01, 2014 11:51 pm
by rayjo
J'ai ce même message d'erreur...
Parce que personne n'est capable de nous aider je viens de désinstaller Incredimail
avec grand regret

Je n'ai rien fait d'anormal, ni avant ni après que ce message d'erreur est apparu.



I have this same error message ...
Because nobody is able to help I just uninstall Incredimail
with great regret

I've done nothing wrong, either before or after this error message appeared.

thank you

Re: IMapp.exe error

Posted: Mon Feb 03, 2014 5:43 pm
by IncrediAdmin2
I am sorry to hear you have decided to stop using IncrediMail.

If you would like to continue trying to resolve this issue, please let me know:

When did this issue start occurring?

How often does it occur?

What exactly do the error message details say?