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Re: Impossible to open links in Chrome

Posted: Thu Jan 15, 2015 12:45 pm
by sambo1
Don't you just love the way communication just stops? Great help eh?
This issue is driving me nuts.

Re: Impossible to open links in Chrome

Posted: Wed Feb 11, 2015 3:12 pm
by sambo1
I also have this problem and as usual there is no help to be had.

I have switched to the Maxthon browser and I love it. Links open right away. Of course it takes some getting used to but right now I like it. Just having a bit of a problem watching videos on it so trying to fix that issue.

Regards

Re: Impossible to open links in Chrome

Posted: Tue Mar 03, 2015 8:02 pm
by IncrediAdmin2
It's possible the issue you encountered is due to another program you have installed on your computer which conflicts with IncrediMail.

I'd like you to restart your computer, loading only the basic programs, by doing the following:

1. Click the 'Start' menu and in the 'Start Search' dialog, enter 'msconfig', and press on the 'Enter' key.

2. In the 'System Configuration' dialog, select the 'Startup' tab and click 'Disable All'.

3. Restart your computer. With only the basic programs loaded, please try to open IncrediMail and let me know what happens.

Don't forget to repeat steps 1 and 2 and click the 'Enable All' option to restore your computer's default settings.

Re: Impossible to open links in Chrome or Opera

Posted: Tue Jul 11, 2017 10:45 pm
by Berwen
I too have the same problem only with windows 10. The links do open with Firefox but not Chrome or Opera. Any answer would be appreciated.

Re: Impossible to open links in Chrome

Posted: Wed Jul 12, 2017 11:58 am
by IncrediModerator
For illustrated instructions on how to designate the default programs in Windows 10, please refer to the online article at:
https://www.windowscentral.com/how-chan ... windows-10

In this case, simply select "Google Chrome" as the default web browser in your system.

Please let me know the results.

Re: Impossible to open links in Chrome

Posted: Sun Aug 13, 2017 7:30 pm
by Berwen
IncrediModerator wrote:For illustrated instructions on how to designate the default programs in Windows 10, please refer to the online article at:
https://www.windowscentral.com/how-chan ... windows-10

In this case, simply select "Google Chrome" as the default web browser in your system.

Please let me know the results.

<Sad Smile> If I had wanted to change browsers I would have done that but I use Opera and prefer it. For your information Chrome won't open the HTML link either. Perhaps you could address the problem as indicated and not haphazardly.

Re: Impossible to open links in Chrome

Posted: Mon Aug 14, 2017 9:57 am
by IncrediModerator
As a workaround, simply copy and paste the link into the address bar of Google Chrome.

To copy the link, simply highlight it with your mouse and then press <Ctrl><C> on your keyboard.

To paste the link, simply click in the address bar of the browser and then press <Ctrl><V> on your keyboard.

Re: Impossible to open links in Chrome

Posted: Tue Oct 17, 2017 7:29 pm
by Berwen
I too have this problem but with Windows 10 operating system. I have deleted the Runtime folder on several occasions but it doesn't solve the problem once Incredimail is started again. The Firefox browser will open up the link to HTML but Chrome and Opera have to already be open in order to link the Incredimail HTML. For once I would like to solve a problem in this e-mail program, I have had no results at all (ever) with help from the forum and support from Incredimail.