Message Rules problems

Use this forum to get a solution for any technical issue that you have with IncrediMail (not send/receive problems).
Forum rules
Please read them carefully before posting new topic - Forum rules
yankeemama
IncrediUser
IncrediUser
Posts: 11
Joined: Tue Mar 06, 2012 7:00 am

Message Rules problems

Postby yankeemama » Tue Mar 10, 2015 5:11 pm

Your IncrediMail Version: 2.5
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows Vista

What have you done before the problem occurred?
Nothing!

If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
what has happened to the Message Rules? I have always been able to color code my incoming email, which is a help since I belong to several different high volume groups. All of a sudden, some of the previously colored groups went back to the default black, and now it won't change the color for email in the inbox. It only give an option to change it folders on my computer. If they are already in individual folders, I don't need them color coded!

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: Message Rules problems

Postby IncrediAdmin2 » Thu Mar 12, 2015 5:15 pm

Do you still see the message rules you created in the Message Store window?

Did you create any new folders?
Best regards,

IncrediAdmin2
IncrediMail Customer Support


Return to “Technical Issues (crashes, error messages, etc.)”

Who is online

Users browsing this forum: No registered users and 3 guests