Missing Mails!!!

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logicomsoftware
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Joined: Wed Jun 24, 2015 11:10 am

Missing Mails!!!

Postby logicomsoftware » Wed Jun 24, 2015 2:41 pm

Your IncrediMail Version: IncrediMail 2.5
Your Internet Browser Type: Google Chrome
Your Operation System: Windows 7

What have you done before the problem occurred?
Reinstalled Operating system.

If you receive any error message, please quote it precisely:
No Error

Please provide a full description of the problem:
Hello,

I have a problem.I had to reinstall and replace operating system XP with W7 x 64. I saved the folder with mails(default location for xp \Documents and Settings\User name\Local Settings\Application Data\IM\Identities\etc). I had around 2000 Mails in Inbox/2000 Sent/ etc. The amount of space is around 9 Gb. When i'm trying to import from W7 IC 2.5 it shows me all folders "Inbox/Send/Deleted/Etc" but when I'm trying to import, all the folders except "Deleted" are empty. Why and how can I retrieve my data back?.

Thank you

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