Crash after Windows update

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savvart
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Re: Crash after Windows update

Postby savvart » Wed Dec 30, 2015 5:23 am

Here is my error since a tiny update 20 minutes ago in Windows 10:

Exception: BREAKPOINT (80000003)
Faulting Offset: 00132BD2
Module: KERNELBASE.dll

00132BD2 KERNELBASE.dll
008255B1 Flash.ocx
0082B0A7 Flash.ocx
007F33EC Flash.ocx
007D8711 Flash.ocx
007D862C Flash.ocx
0080E7D2 Flash.ocx
007BE02A Flash.ocx
00823E78 Flash.ocx
007D7ED7 Flash.ocx
007D7BC2 Flash.ocx
007D8649 Flash.ocx
0078B69E Flash.ocx
0046ED2A Flash.ocx
0045EABE Flash.ocx
0023FD96 Flash.ocx
00233141 Flash.ocx
00237C33 Flash.ocx
00238F30 Flash.ocx
0026F375 Flash.ocx


Please fix this quickly, please... and let us know when its done. thx

ProFumi
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Re: Crash after Windows update

Postby ProFumi » Wed Dec 30, 2015 8:58 am

I have the same problem it i a big shame we have to pay big money for a program that does not work properly

bonniy
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Re: Crash after Windows update

Postby bonniy » Wed Dec 30, 2015 9:11 am

I have the same problem too, still waiting on a fix for this. I can open my email, but if I recieve any email, it crashes and loses mail
here is what I am getting

Exception: BREAKPOINT (80000003)
Faulting Offset: 001382E2
Module: KERNELBASE.dll

001382E2 KERNELBASE.dll
008255B1 Flash.ocx
0082B0A7 Flash.ocx
007F33EC Flash.ocx
007D8711 Flash.ocx
007D862C Flash.ocx
0080E7D2 Flash.ocx
007BE02A Flash.ocx
00823E78 Flash.ocx
007D7ED7 Flash.ocx
007D7BC2 Flash.ocx
007D8649 Flash.ocx
0078B69E Flash.ocx
0046ED2A Flash.ocx
0045EABE Flash.ocx
0023FD96 Flash.ocx
00237E09 Flash.ocx
00238F30 Flash.ocx
0026F375 Flash.ocx
0026F306 Flash.ocx

ProFumi
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Re: Crash after Windows update

Postby ProFumi » Wed Dec 30, 2015 9:20 am

Maybe a big help for the users of Incredimail remove the 2 latest Windows 10 Flash updates and Incredimail is back working properly. It's just temperly until IM has a solution.

rod1
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Re: Crash after Windows update

Postby rod1 » Wed Dec 30, 2015 9:58 am

What I did was migrate all my emails to Microsoft Outlook 2007, because be delaying upgrades to keep it running IncrediMail, is risking the integrity of the Windows for anything. For more than two years ago it seems to Perion left Incredimail support, because they have not even bothered to release a patch to correct the recent mistakes, much less a new version of the program.

davidlipman
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Re: Crash after Windows update

Postby davidlipman » Wed Dec 30, 2015 12:54 pm

Same thing happened to me this morning. The only way that I could get Incredimail to work again, was to uninstall the critical security update which installed today. Proof that once again, we have Microsoft to thank.

slawko28
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Re: Crash after Windows update

Postby slawko28 » Wed Dec 30, 2015 1:10 pm

Hello.
For several days in the upper right corner of IncrediMail in place a clock or calendar I have white background. Is this a result of your work on the repair program after the last update windows where IncrediMail after starting closes and I try to open it with an icon next to the system clock ?. How long the repair work on the program still will last.
Regards. slawko28 <itwasntme>

blackwatch
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Re: Crash after Windows update

Postby blackwatch » Wed Dec 30, 2015 1:13 pm

For months now I have not been able to change any settings in IM So I have been stuck with the failed internal browser then this morning I had multiple crashes on start up, I ununstalled the latest Win10 update and i am able to get the programme open.
Could IM fix this, the browser( or at least allow us to change it ) and give us back the ability to totally back up our emails again ( export emails )

gs1litre
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Re: Crash after Windows update

Postby gs1litre » Wed Dec 30, 2015 3:05 pm

I'm thinking of deleting and not using again ive lost so many old emails its sickening

giovanni
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Re: Crash after Windows update

Postby giovanni » Wed Dec 30, 2015 4:38 pm

A Windows update security was installed on 12/29/15 (today), and Incredimail began crashing at startup. Clicking off the message and selecting OPEN-Incredimail from lower right task bar (or whatever it's called) did not work. I will not uninstall/reinstall as that apparently doesn't work. I uninstalled all Windows security updates since 12/09/15 and Incredimail works again.

<Sad Smile> <Sad Smile> <Sad Smile>


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