cannot

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mfiddy
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cannot

Postby mfiddy » Tue Dec 15, 2015 7:39 am

Hi can anyone help I have been using Incredimail for many years, until know i have never had a problem, when i go to open I get a message saying,
incredimail application has stopped working,

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Re: cannot

Postby IncrediModerator » Wed Dec 23, 2015 6:08 pm

Apparently, the latest Windows update has adversely affected the opening of the IncrediMail application.

Our developers have been made aware of the issue and are working on a solution.

In the meantime, please click on “Close Program” when receiving the error message, and then click on the IncrediMail icon near the Windows clock to launch the IncrediMail application.

You may need to perform the above procedure a few times before the IncrediMail application eventually opens.

Please accept our apologies for any inconvenience this may have caused.
Best regards,

IncrediModerator
IncrediMail Customer Support

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