Exception: BREAKPOINT (80000003) .... Crashed down !

Use this forum to get a solution for any technical issue that you have with IncrediMail (not send/receive problems).
Forum rules
Please read them carefully before posting new topic - Forum rules
User avatar
MARIO
IncrediUser
IncrediUser
Posts: 18
Joined: Thu Jan 28, 2010 3:50 pm
Location: Germany, Dortmund
Contact:

Exception: BREAKPOINT (80000003) .... Crashed down !

Postby MARIO » Wed Dec 30, 2015 1:21 pm

Incredimail crashed down.
I have Windows 10 Pro.
I have deinstall flash and incredimail.
Installed new flash and incredimail. Same problem.



Exception: BREAKPOINT (80000003)
Faulting Offset: 001382E2
Module: KERNELBASE.dll

001382E2 KERNELBASE.dll
008255B1 Flash.ocx
0082B0A7 Flash.ocx
007F33EC Flash.ocx
007D8711 Flash.ocx
007D862C Flash.ocx
0080E7D2 Flash.ocx
007BE02A Flash.ocx
00823E78 Flash.ocx
007D7ED7 Flash.ocx
007D7BC2 Flash.ocx
007D8649 Flash.ocx
0078B69E Flash.ocx
0046ED2A Flash.ocx
0045EABE Flash.ocx
0023FD96 Flash.ocx
00233141 Flash.ocx
00237C33 Flash.ocx
00238F30 Flash.ocx
0026F375 Flash.ocx

DAK55
IncrediUser
IncrediUser
Posts: 3
Joined: Wed Dec 30, 2015 1:49 pm

Re: Exception: BREAKPOINT (80000003) .... Crashed down !

Postby DAK55 » Wed Dec 30, 2015 1:52 pm

Having same problem here, Mario. <Sad Smile>

DAK55
IncrediUser
IncrediUser
Posts: 3
Joined: Wed Dec 30, 2015 1:49 pm

Re: Exception: BREAKPOINT (80000003) .... Crashed down !

Postby DAK55 » Wed Dec 30, 2015 2:09 pm

Got the same problem as Mario. Have Windows 10.
Can't get the mail in any way. HELP!! <Surprised>

Exception: BREAKPOINT (80000003)
Faulting Offset: 001382E2
Module: KERNELBASE.dll

001382E2 KERNELBASE.dll
008255B1 Flash.ocx
0082B0A7 Flash.ocx
007F33EC Flash.ocx
007D8711 Flash.ocx
007D862C Flash.ocx
0080E7D2 Flash.ocx
007BE02A Flash.ocx
00823E78 Flash.ocx
007D7ED7 Flash.ocx
007D7BC2 Flash.ocx
007D8649 Flash.ocx
0078B69E Flash.ocx
0046ED2A Flash.ocx
0045EABE Flash.ocx
0023FD96 Flash.ocx
00233141 Flash.ocx
00237C33 Flash.ocx
00238F30 Flash.ocx
0026F375 Flash.ocx

sccnbt12
IncrediUser
IncrediUser
Posts: 4
Joined: Wed Dec 30, 2015 4:43 pm

Re: Exception: BREAKPOINT (80000003) .... Crashed down !

Postby sccnbt12 » Wed Dec 30, 2015 4:45 pm

MARIO wrote:Incredimail crashed down.
I have Windows 10 Pro.
I have deinstall flash and incredimail.
Installed new flash and incredimail. Same problem.



Exception: BREAKPOINT (80000003)
Faulting Offset: 001382E2
Module: KERNELBASE.dll

001382E2 KERNELBASE.dll
008255B1 Flash.ocx
0082B0A7 Flash.ocx
007F33EC Flash.ocx
007D8711 Flash.ocx
007D862C Flash.ocx
0080E7D2 Flash.ocx
007BE02A Flash.ocx
00823E78 Flash.ocx
007D7ED7 Flash.ocx
007D7BC2 Flash.ocx
007D8649 Flash.ocx
0078B69E Flash.ocx
0046ED2A Flash.ocx
0045EABE Flash.ocx
0023FD96 Flash.ocx
00233141 Flash.ocx
00237C33 Flash.ocx
00238F30 Flash.ocx
0026F375 Flash.ocx



Just an FYI, I just uninstalled the last window update and the mail is working...

sccnbt12
IncrediUser
IncrediUser
Posts: 4
Joined: Wed Dec 30, 2015 4:43 pm

Re: Exception: BREAKPOINT (80000003) .... Crashed down !

Postby sccnbt12 » Wed Dec 30, 2015 4:48 pm

Everyone out there that had a window update, I just uninstalled the last update and Mail works.

sccnbt12
IncrediUser
IncrediUser
Posts: 4
Joined: Wed Dec 30, 2015 4:43 pm

Re: Exception: BREAKPOINT (80000003) .... Crashed down !

Postby sccnbt12 » Wed Dec 30, 2015 4:54 pm

Just uninstalled window update and mail is working....

Humanoid
IncrediUser
IncrediUser
Posts: 2
Joined: Wed Dec 30, 2015 5:04 pm

Re: Exception: BREAKPOINT (80000003) .... Crashed down !

Postby Humanoid » Wed Dec 30, 2015 5:14 pm

Same here... RIP Incredimail

User avatar
AnitaP
IncrediUser
IncrediUser
Posts: 8
Joined: Sun Oct 25, 2009 1:01 am

Re: Exception: BREAKPOINT (80000003) .... Crashed down !

Postby AnitaP » Wed Dec 30, 2015 8:24 pm

The Windows problem update is KB3132372. Go to Windows Update, view history, and uninstall that specific update. After I did that, Incredimail worked on first click. Good as new. But since Windows 10 automatically installs Windows Updates without asking, you may have to change that setting, or have to delete the problem update more than once.

DAK55
IncrediUser
IncrediUser
Posts: 3
Joined: Wed Dec 30, 2015 1:49 pm

Re: Exception: BREAKPOINT (80000003) .... Crashed down !

Postby DAK55 » Wed Dec 30, 2015 11:13 pm

This is a temporary solution at best.
If Incredimail does not find a fix to this problem, it can no longer claim to be fully functional with Windows 10.
I unfortunately recently paid for the Plus version... and with no technical support to speak of (or way to contact the company), I apparently just threw my money out the window.

freddmc
IncrediUser
IncrediUser
Posts: 1
Joined: Thu Dec 31, 2015 3:29 am

Re: Exception: BREAKPOINT (80000003) .... Crashed down !

Postby freddmc » Thu Dec 31, 2015 3:33 am

I have the same problem. I hate-hate-hate windows 10.
Can you tell me (Im a computer dummy) exactly the steps to remove this update.
Your help would be appreciated.\

Thanks


Return to “Technical Issues (crashes, error messages, etc.)”

Who is online

Users browsing this forum: No registered users and 4 guests