Incredimail Doesn't Launch

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rong1
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Posts: 4
Joined: Sat Nov 13, 2010 4:56 am

Incredimail Doesn't Launch

Postby rong1 » Thu Dec 31, 2015 3:05 am

Everytime I launch Incredimail, I get the Send Error Report window. Crash details are:
Exception: BREAKPOINT (80000003)
Faulting Offset: 001382E2
Module: KERNELBASE.dll

001382E2 KERNELBASE.dll
008255B1 Flash.ocx
0082B0A7 Flash.ocx
007F33EC Flash.ocx
007D8711 Flash.ocx
007D862C Flash.ocx
0080E7D2 Flash.ocx
007BE02A Flash.ocx
00823E78 Flash.ocx
007D7ED7 Flash.ocx
007D7BC2 Flash.ocx
007D8649 Flash.ocx
0078B69E Flash.ocx
0046ED2A Flash.ocx
0045EABE Flash.ocx
0023FD96 Flash.ocx
00233141 Flash.ocx
00237C33 Flash.ocx
00238F30 Flash.ocx
0026F375 Flash.ocx

I am running Windows 10 64-bit.
I have tried opening Incredimail from the Desktop, from the Start menu, and from that area near the clock. All unsuccessful.
Need a fix urgently please

Rong1

rtebb
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Posts: 1
Joined: Thu Dec 31, 2015 3:26 am

Re: Incredimail Doesn't Launch

Postby rtebb » Thu Dec 31, 2015 3:27 am

I get the same crash but different details:

Exception: BREAKPOINT (80000003)
Faulting Offset: 00132BD2
Module: KERNELBASE.dll

00132BD2 KERNELBASE.dll
008255B1 Flash.ocx
0082B0A7 Flash.ocx
007F33EC Flash.ocx
007D8711 Flash.ocx
007D862C Flash.ocx
0080E7D2 Flash.ocx
007BE02A Flash.ocx
00823E78 Flash.ocx
007D7ED7 Flash.ocx
007D7BC2 Flash.ocx
007D8649 Flash.ocx
0078B69E Flash.ocx
0046ED2A Flash.ocx
0045EABE Flash.ocx
0023FD96 Flash.ocx
00233141 Flash.ocx
00237C33 Flash.ocx
00238F30 Flash.ocx
0026F375 Flash.ocx

cleethorpes101
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Posts: 3
Joined: Thu Dec 31, 2015 3:38 am

Re: Incredimail Doesn't Launch

Postby cleethorpes101 » Thu Dec 31, 2015 3:51 am

myself & a lot of other people are having the same problem, read the other posts, I'm getting my mail via outlook express, if there isn't a solution soon then I'm going to delete Incredimail

Eiserthaus
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Posts: 1
Joined: Thu Dec 31, 2015 3:53 am

Re: Incredimail Doesn't Launch

Postby Eiserthaus » Thu Dec 31, 2015 4:00 am

I also have had problems all day getting into incredimail. It crashes as soon as it opens and I get the following error message

Exception: BREAKPOINT (80000003)
Faulting Offset: 001382E2
Module: KERNELBASE.dll

001382E2 KERNELBASE.dll
008255B1 Flash.ocx
0082B0A7 Flash.ocx
007F33EC Flash.ocx
007D8711 Flash.ocx
007D862C Flash.ocx
0080E7D2 Flash.ocx
007BE02A Flash.ocx
00823E78 Flash.ocx
007D7ED7 Flash.ocx
007D7BC2 Flash.ocx
007D8649 Flash.ocx
0078B69E Flash.ocx
0046ED2A Flash.ocx
0045EABE Flash.ocx
0023FD96 Flash.ocx
00233141 Flash.ocx
00237C33 Flash.ocx
00238F30 Flash.ocx
0026F375 Flash.ocx

It started this prior to my doing any windows updates. I would appreciate a fix so that I can get my email notification on a loan closing for Monday.

Nicklas

tar81
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IncrediUser
Posts: 3
Joined: Thu Mar 14, 2013 4:02 am

Re: Incredimail Doesn't Launch

Postby tar81 » Thu Dec 31, 2015 4:57 am

i got this last night today i did a restore today was working now NOT!!! WHY <Devil>

williamc
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Posts: 1
Joined: Thu Dec 31, 2015 5:34 am

Re: Incredimail Doesn't Launch

Postby williamc » Thu Dec 31, 2015 5:39 am

Hi, I am having the same problem which only started today. Regards Bill

Wendie
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IncrediUser
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Joined: Wed Nov 06, 2013 6:25 pm

Re: Incredimail Doesn't Launch

Postby Wendie » Thu Dec 31, 2015 7:39 am

I also have the same.......any solutions to this?????

rong1
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IncrediUser
Posts: 4
Joined: Sat Nov 13, 2010 4:56 am

Re: Incredimail Doesn't Launch

Postby rong1 » Thu Dec 31, 2015 7:52 am

I've removed Microsoft's latest update KB3132372, and Incredimail working again. Hooray!
To remove:
right-click Start, click Control Panel, click Programs Uninstall a Program.
On the left, select View Installed Updates
Towards bottom of list is a section titled Microsoft Windows
In that section locate and select Security Update KB 3132372
Click delete, uninstall or remove (unsure what the option was)
Restart computer.
After 2 or 3 attempts, Incredimail worked as before.
Best of luck to you.
Rong1

sjaqie
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Posts: 2
Joined: Thu Dec 31, 2015 1:32 pm

Re: Incredimail Doesn't Launch

Postby sjaqie » Thu Dec 31, 2015 1:37 pm

Great !
Solution worked.
An other problem keeps returning in Windows Update after removing update.

Used this program to hide update

https://support.microsoft.com/nl-nl/kb/3073930

Worked for me.

sjaqie

sjaqie
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IncrediUser
Posts: 2
Joined: Thu Dec 31, 2015 1:32 pm

Re: Incredimail Doesn't Launch

Postby sjaqie » Thu Dec 31, 2015 1:40 pm

Great !
Worked for me.

An other problem; update keeps returning to install in Windows update.

Used this program to hide the update:

https://support.microsoft.com/nl-nl/kb/3073930

Worked for me
Sjaqie


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