Accounts disabled

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Manuela30
IncrediUser
IncrediUser
Posts: 4
Joined: Mon Sep 16, 2013 7:18 pm

Accounts disabled

Postby Manuela30 » Tue Sep 24, 2013 10:03 pm

Your IncrediMail Version: IncrediMail 2.0
Your Internet Browser Type: FireFox 2
Your Operation System: Windows 7

What have you done before the problem occurred?
nothing

If you receive any error message, please quote it precisely:
"You can't receive emails. because all accounts are disabled. for activating please use the button "accounts" in the menu "tools." (i'm sorry, my english is not the best)

Please provide a full description of the problem:
if i'm going to the tool "accounts" i can't push the button "properties" to solve the problem. nothing happens. i can't receive or send emails.

Manuela30
IncrediUser
IncrediUser
Posts: 4
Joined: Mon Sep 16, 2013 7:18 pm

Re: Accounts disabled

Postby Manuela30 » Sun Sep 29, 2013 7:59 pm

no answer?

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: Accounts disabled

Postby IncrediAdmin2 » Wed Oct 02, 2013 4:15 pm

Please go to Tools and select Email Accounts, in the window that opens - make sure that the checbkoxes on the left side of your accounts are checked.
Best regards,

IncrediAdmin2
IncrediMail Customer Support


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