Thank You for Purchasing IncrediBackup

Use this forum to get a solution for any technical issue that you have with IncrediMail (not send/receive problems).
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NakedMike
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Thank You for Purchasing IncrediBackup

Postby NakedMike » Mon Feb 27, 2017 8:18 am

If I'm away from my computer for half an hour I get this on screen message "Thank You for Purchasing IncrediBackup"
But I haven't purchased it and I'm finding it very annoying to come back to my computer and finding that message.
Other than deleting my account for Incredimail is their any way of preventing such messages?

Regards Mike

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Re: Thank You for Purchasing IncrediBackup

Postby IncrediModerator » Mon Feb 27, 2017 1:23 pm

To better address this issue, I would like you to send us a screenshot of the exact problem you encounter for further review.

To create the screenshot, please run the following executable:
http://www2.incredimail.com/contents/se ... enshot.exe

When you see the problem again, click on "Make Screenshot" in the bottom right-hand corner of your screen.

Close the IncrediMail Screenshot Creator and attach the "IncrediMail_Screenshot_0001.JPG" file located on your Desktop to your next post.
 
Looking forward to hearing from you.
Best regards,

IncrediModerator
IncrediMail Customer Support

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