incoming emails gone

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fishfolk
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incoming emails gone

Postby fishfolk » Sat Mar 04, 2017 9:06 pm

all incoming emails from june 2015 until present disappeared. if I receive an email and switch to sent folder. it is gone when I go back to inbox. can't understand why that time period is affected. would like to know how to recover them if possible

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Re: incoming emails gone

Postby IncrediModerator » Sun Mar 05, 2017 2:21 pm

To address this issue, please run the following executable:
http://www2l.incredimail.com/contents/s ... _index.exe

Once finished, you must keep IncrediMail open for at least 24 Hours to complete the indexing.

You may minimize the IncrediMail window in the Windows taskbar so that you can work with other programs in the meantime.

Please let me know the results.
Best regards,

IncrediModerator
IncrediMail Customer Support

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