reply sent to wrong intendant

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Joined: Wed Apr 01, 2015 5:04 pm

reply sent to wrong intendant

Postby LGH27 » Tue Oct 24, 2017 5:05 am


In at nutshell....

I received an email from 'Jane'. I read it and clicked 'Reply". I wrote my message and clicked 'Send'.

A short while later I got an email from the other Jane I know asking why I was sending that email to her.

I checked my In/Out and even though I did reply to Jane (#1) in the proper manner, Jane (#2) was the recipient of my response to Jane #1.

Any idea what's amiss here???

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Re: reply sent to wrong intendant

Postby IncrediModerator » Tue Oct 24, 2017 9:42 am

To address this issue, please delete both contacts in your Address Book and add them once again.

To open the Address Book, simply click on Contacts in the top bar of the main IncrediMail window.

Please let me know if you still encounter such issues.
Best regards,

IncrediMail Customer Support

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