When creating and typing a new email my 2 or @ key is not entering the correct key being " assigned to the No 2 key

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PrincessLily
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When creating and typing a new email my 2 or @ key is not entering the correct key being " assigned to the No 2 key

Postby PrincessLily » Mon Dec 04, 2017 5:36 pm

Hi Everyone!
Can anyone help me resolve a keyboard issue or should I say incredimail key issue? On my keyboard the 2 key which is also the @ cant be entered when typing an email address. Instead when I go Shift and press the 2 key I get this symbol instead " I should get the @ key instead! I have no trouble with typing from the 2 key when using outlook or any other email program except for incredimail only. Can anybody please help me figure this out thank you. <Sad Smile>

Kind Regards

Lily

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Re: When creating and typing a new email my 2 or @ key is not entering the correct key being " assigned to the No 2 key

Postby IncrediModerator » Mon Dec 11, 2017 6:50 pm

To address this issue, please click on Tools > Options > Language, and unselect the option "Use the last language that was used for editing". Click on OK.

Please let me know the results.
Best regards,

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IncrediMail Customer Support

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