Skin not staying

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Joined: Wed Mar 30, 2011 4:43 pm

Skin not staying

Postby Ronargus » Mon Jan 01, 2018 2:34 pm

No matter what skin I choose after awhile it goes back to the default skin. Incredimail told me to reinput my registration code but it still does the same thing. Is there some kind of fix for this???

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Re: Skin not staying

Postby IncrediModerator » Mon Jan 01, 2018 3:25 pm

To address this issue, I would like you to try uninstalling and then reinstalling IncrediMail 2.5.

As the uninstall script only removes the exe/dll files, your existing data and settings should not be affected.

To uninstall IncrediMail 2.5, please go to Start > Settings > System > Apps and features, select "IncrediMail 2.5" and click on "Uninstall".

After the uninstall completes, please run the following executable to install the latest build of IncrediMail 2.5: ... lSetup.exe

Please let me know if you still encounter difficulties.
Best regards,

IncrediMail Customer Support

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