Problem MessageStore.db

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Magic01
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Problem MessageStore.db

Postby Magic01 » Mon Jan 01, 2018 6:44 pm

Hello!
I do not know how the MessageStore.db file went missing but I can not read emails from four years. I have all other files and folders. Is it possible to read my emails again ?? I noticed that a new MessageStore.db file was created but it takes 27kb and it was over 5mb. Please help.

PS. I do not know English well, so I apologize for any mistakes.

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Re: Problem MessageStore.db

Postby IncrediModerator » Tue Jan 09, 2018 5:41 pm

To address this issue, please run the following executable:
http://www2l.incredimail.com/contents/s ... _index.exe

Once finished, you must keep IncrediMail open for at least 24 Hours to complete the indexing.

Note: You may minimize the IncrediMail window in the Windows taskbar so that you can work with other programs in the meantime.

Please let me know the results.
Best regards,

IncrediModerator
IncrediMail Customer Support

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