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emails won't send

Posted: Sat Apr 13, 2019 9:08 am
by poodlemommy
Suddenly my emails will not send. I have Windows 10, and Incredimail 2.5. Have tried creating a new user, and I thought it was working to send email, but even though it sends, all messages I have sent come back with an email saying the message was undeliverable. I tried everything that is recommended on this topic it seems, but still no go. I have had this program for years, nothing changed, same firewall all the time, and it has been doing fine. Thanks in advance.

Re: emails won't send

Posted: Wed May 01, 2019 12:21 am
by PhartStorm
Hello - I wouldn't hold your breath waiting for support. The last time a moderator posted here was nearly a year ago. In reference to your problem, you may want to check your email service provider (i.e. Gmail, Outlook, etc.) to see if they changed any of their parameters (SMTP server address, etc.). You may need to change some of your settings in IM. I hope this helps and good luck!