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Incredimail Backup Not Opening

Posted: Sun Apr 14, 2019 1:21 pm
by anpease
I have purchased Incredimail Backup, put the registration code in and it says it has been activated, takes me to the download page where I download and install it. But then, when I click on Incredimail Backup it takes me back to the page where I can order it, and Incredimail Backup does not open.
Does anyone have any suggestions, please?
Many thanks.