Your IncrediMail Version: 586 build4332
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows 7
What have you done before the problem occurred?
Got a new computer.
If you receive any error message, please quote it precisely:
Error 2738 could not access VBScript run time for custom actions.
Please provide a full description of the problem:
I am a Gold Gallery Member and I tried to install IM on my new Windows 7 Premium 64-bit machine. The installation starts and the above error message appears. I've tried at least 4 times with the same result. I was advised to register vbscript.dll which I did and it was successful, but still the installation file came up with the same error message.
IM support denied responsibility and blamed the error on programs such as Mcafee which I do not have. They also stated that at the current time they did not have a solution for the issue.
I need help with the VBScript errror. If someone has encountered this problem or has a suggestion on a fix, I would appreciate it if they would share there expeirence.