MIDI and other audio files will not work

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hebdae
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MIDI and other audio files will not work

Postby hebdae » Tue Sep 08, 2009 11:49 pm

The MIDI files will not play such as: Animal sounds, Emotions, Midi Classics, Midi Events, Quotes, etc. All other audio sounds such as the typewriter, notifier, etc. work just fine. I've been working with Incredimail Help and so far no luck. They suggested that I visit this forum & maybe someone here might have an answer.

I've deleted and re-installed the program a few times with no luck. With the techs help, we checked the MIDI music playback, enabled "play animations in web pages and play sounds in web pages, etc. ............. all with no positive results.

I'd appreciate your help very much.

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IncrediAdmin
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Re: MIDI and other audio files will not work

Postby IncrediAdmin » Thu Sep 10, 2009 4:32 pm

Please click on the following link and follow the shown steps. This process may take a while but good chance it will solve the problem (hopefully... ;) )

http://www.incredimail.com/su.asp?suId=5674
Best regards,

IncrediAdmin
IncrediMail Customer Support

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