Page 1 of 1

Deleted Items Folder

Posted: Wed Feb 02, 2011 6:44 pm
by nanny99
Your IncrediMail Version: Incredimail 2
Your Internet Browser Type: Internet Explorer 7
Your Operation System: Windows XP

What have you done before the problem occurred?
I went in and unchecked the box in tools, options, advanced and empty messages from deleted folder upon exit. Then I closed out of Incredimail, restarted my computer and went back in and re-checked that same box. Still nothing happens and the deleted items folder will not empty no matter what I do unless I delete them all manually.

If you receive any error message, please quote it precisely:
No error

Please provide a full description of the problem:
My deleted items folder is set up to empty when I close out of Incredimail. It no longer will do that, I click on empty for that folder and it shows a bulldozer coming out to empty the folder, but nothing happens. Nothing will happen at all, I have to delete the items manually.

Can someone please help?

Re: Deleted Items Folder

Posted: Wed Feb 02, 2011 10:11 pm
by cdenice
Hi,

Try to reinstall Incredimail with the latest full setup file. Use the link below.
http://www.incredimail.com/english/down ... =fullsetup