Import/Export datasettings problem

Use this forum to get a solution for any technical issue that you have with IncrediMail (not send/receive problems).
Forum rules
Please read them carefully before posting new topic - Forum rules
yvo
IncrediUser
IncrediUser
Posts: 11
Joined: Thu Mar 24, 2011 10:35 am

Import/Export datasettings problem

Postby yvo » Wed May 04, 2011 10:16 am

Your IncrediMail Version: IM 2.00
Your Internet Browser Type: Internet Explorer 8
Your Operation System: Windows 7

What have you done before the problem occurred?
Hello My problem is the following. I can not transfer to the new data from the old computer in the storage is always (JPG annex). What can i do about it? I would like to copy everything to the new disk drive.

If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
Attachments
fehler icm.jpg
fehler icm.jpg (26.53 KiB) Viewed 1683 times
incredifehler.jpg
incredifehler.jpg (58.75 KiB) Viewed 1683 times

User avatar
IncrediModerator
Site Moderator
Site Moderator
Posts: 7202
Joined: Wed Aug 12, 2009 2:58 pm

Re: Import/Export datasettings problem

Postby IncrediModerator » Wed May 04, 2011 10:40 am

In order to retrieve your IncrediMail data, please do the following:

Right-click the IncrediMail Tray Icon and select 'Exit'.

Double-click the 'IncrediMail Data.cab' file.

Click 'Extract' to open the 'Browse' dialog and browse to the following path:

Windows XP:
C:\Documents and Settings\Your Profile Name (Logon Name)\Local Settings\Application Data\IM\Identities
Windows Vista / 7:
C:\Users\Your Profile Name (Logon Name)\AppData\Local\IM\Identities

Click the 'Extract' button, located in the 'Browse' dialog.

Browse to the following location:

Windows XP:
C:\Documents and Settings\Your Profile Name (Logon Name)\Local Settings\Application Data\IM\Identities
Windows Vista / 7:
C:\Users\Your Profile Name (Logon Name)\AppData\Local\IM\Identities

Once finished, double-click the 'ImDataProfile.reg' file. When asked, click 'Yes'.

Open IncrediMail and you will see all your former IncrediMail email and contacts.
Best regards,

IncrediModerator
IncrediMail Customer Support

Image Image


Return to “Technical Issues (crashes, error messages, etc.)”

Who is online

Users browsing this forum: No registered users and 4 guests