Adding External Images into IncrediMail 2

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oberz3
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Re: Adding External Images into IncrediMail 2

Postby oberz3 » Wed Jul 27, 2011 5:39 pm

Sorry to say this again, but there is still no option to add any GIF or JPG file to IncrediMail when I right-click on either. Dragging the file to an Internet Explorer window (by that I think you mean the desktop) doesn't make any difference.

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Re: Adding External Images into IncrediMail 2

Postby IncrediModerator » Sun Jul 31, 2011 4:57 pm

Have you successfully dragged the GIF file to Internet Explorer ?

If so, can you see the GIF file in Internet Explorer window ?

If so, please right-click on the GIF file within the Internet Explorer window, and let me know if the option is there.

Thanks.
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oberz3
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Re: Adding External Images into IncrediMail 2

Postby oberz3 » Mon Aug 01, 2011 2:27 am

To answer your questions, yes, I have dragged the GIF file into an Internet Explorer window. Yes, I can see the file in the Internet Explorer window. When I right-click on the GIF file, there is no option to import the image into IncrediMail.

I have a feeling this has something to do with my computer running Windows 7, because when I was running Windows XP, I did have this option.

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Re: Adding External Images into IncrediMail 2

Postby mensatic » Wed Aug 17, 2011 2:29 am

I try to add gifs and I get an error message about scripts on the page. Any progress on fixing this bug?

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Re: Adding External Images into IncrediMail 2

Postby Frenchie » Wed Aug 17, 2011 4:26 pm

@mensatic: Please do not post different issue in someone else's topic and open your own topic for this.
Cordialement,

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oberz3
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Re: Adding External Images into IncrediMail 2

Postby oberz3 » Wed Aug 17, 2011 4:35 pm

Hello again, this is oberz3, and I'm wondering why I haven't gotten a reply to my last post dated July 31, 2011? I still do not have the option of importing external images into IncrediMail since upgrading my operating system from Windows XP to Windows 7 64-bit.

Does anyone on the IncrediMail team know why this has happened? Please let me know! I'd really like to have this option back!

Thank you!

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Re: Adding External Images into IncrediMail 2

Postby IncrediModerator » Thu Aug 18, 2011 8:43 am

As mentioned earlier, we have opened a bug about this matter, and hopefully it will be fixed soon.

Also, I have suggested you a workaround to this matter, please read it, and try it.

Please let me know if you have any further questions.
Best regards,

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oberz3
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Re: Adding External Images into IncrediMail 2

Postby oberz3 » Tue Oct 04, 2011 4:02 pm

Hello again,

It's now been over a month and a half since my last post regarding the addition of external images to IncrediMail. The option to add external images shows up as an option in the Tools section of IncrediMail, but still does NOT show up when I right click on any image I have saved to my computer. Your last post, dated August 17, 2001, said, "we have opened a bug about this matter". Any progress yet?

And, as I've said in previous posts, I have tried your "workaround", but it does not work.

Please let me know what is happening with this feature!!!

Thank you!

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Re: Adding External Images into IncrediMail 2

Postby moonstar » Tue Oct 04, 2011 4:20 pm

Thank you for your concern, and for your update. The issue has been reported, and a correction has not yet been released.

We appreciate your patience in this matter, and will let you know when it is corrected.
Best regards,

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IncrediMail Customer Support

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