Gold Gallery

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crystalsgrotto
IncrediUser
IncrediUser
Posts: 1
Joined: Sun Oct 19, 2014 4:32 pm

Re: Gold Gallery

Postby crystalsgrotto » Sun Oct 19, 2014 4:45 pm

I agree that this is really out of order from Incredimail, up until yesterday I was able to use skins which came with the gold lifetime membership, yesterday having had to do a restore on computer and after downloading incredimail I am being told that I can't use these unless I upgrade to incredimail plus, I am not prepared to do this knowing now that purchasing the gold lifetime membership was pointless, Yes I can download a whole lot of stuff that I don't want as opposed to downloading a few things that I do want. Please sort it out Incredimail this really isn't good practise <Sad Smile>

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: Gold Gallery

Postby IncrediAdmin2 » Tue Oct 21, 2014 4:38 pm

Please note that skins are not a part of the Gold Gallery subscription and never were. Skins are a part of the IncrediMail Premium and IncrediMail Plus subscription.s If you were previously able to use skins, it means you have an IncrediMail Premium/IncrediMail Plus subscription which you need to register in IncrediMail to be able to use the product features (including the skins) again.
Best regards,

IncrediAdmin2
IncrediMail Customer Support


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