junk filter

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leadfoot69
IncrediUser
IncrediUser
Posts: 1
Joined: Wed Dec 24, 2014 8:22 pm

junk filter

Postby leadfoot69 » Wed Dec 24, 2014 8:33 pm

Your IncrediMail Version: 2.0
Your Internet Browser Type: Internet Explorer 7
Your Operation System: Windows Vista

What have you done before the problem occurred?


If you receive any error message, please quote it precisely:


Please provide a full description of the problem:
The $29.95 was taken form my bank acct.but is not activated when i check my mail.It still says "RENEW" and is not filtering. <Sad Smile>

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: junk filter

Postby IncrediAdmin2 » Thu Dec 25, 2014 9:34 am

To resolve this issue, please remove and re-enter your product code in IncrediMail.

If the issue persists, please contact the IncrediMail Support for further assistance at purchase@incredimail.com
Best regards,

IncrediAdmin2
IncrediMail Customer Support


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