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Re: Letter Creator and New Content Star

Posted: Mon Nov 29, 2010 2:46 pm
by IncrediModerator
Users who uses old versions of IncrediMail should be able to save the letters. However, in "Johnnyboy1823" case I offered him to update his IncrediMail 2 version and then try again.

Re: Letter Creator and New Content Star

Posted: Mon Nov 29, 2010 3:17 pm
by Johnnyboy1823
All I know is, all the letters I receive can be saved by me.........none of mine can be saved, no matter what version of IM people are using.

Re: Letter Creator and New Content Star

Posted: Mon Nov 29, 2010 3:41 pm
by Johnnyboy1823
I've "updated it 3 times in the last 24 hours.........LOL. Any more suggestions?

Re: Letter Creator and New Content Star

Posted: Mon Nov 29, 2010 3:50 pm
by suki750
IncrediModerator wrote:Users who uses old versions of IncrediMail should be able to save the letters. However, in "Johnnyboy1823" case I offered him to update his IncrediMail 2 version and then try again.


That is good to hear but not so for Johnnyboy1823.
I wonder if a full uninstall and reinstall might help?

Re: Letter Creator and New Content Star

Posted: Mon Nov 29, 2010 3:54 pm
by Johnnyboy1823
That's the only other thing I can think of doing, again. Strangely enough, everything else works fine except LC and saving stats.

Re: Letter Creator and New Content Star

Posted: Mon Nov 29, 2010 4:11 pm
by IncrediModerator
Johnnyboy1823 - Did you try to create new letters using the latest version of IncrediMail 2 ? If so, what was the result ?

Since your previous letters were created with a corrupt version of Letter Creator you will have to create new ones and then check it again.

Re: Letter Creator and New Content Star

Posted: Mon Nov 29, 2010 9:31 pm
by Johnnyboy1823
Still not working. Also, I don't see the scan button on them either. Is that a related problem?

Re: Letter Creator and New Content Star

Posted: Wed Dec 01, 2010 5:45 pm
by Johnnyboy1823
JUst wanted to note....
I'm still having the same problems with IM2 after re-installing countless times. No-one can save my stats....if I don't include the imf file, they can't be saved.

Re: Letter Creator and New Content Star

Posted: Mon Dec 06, 2010 4:00 am
by Johnnyboy1823
I am still having the same problem with the star not showing up and people having triuble saving my letters. Any new developments on fixing this? Thanks.

Re: Letter Creator and New Content Star

Posted: Wed Dec 15, 2010 11:22 pm
by Deja
Same problem for me..one on one sends have the new save star. BCC multiple address sends do not.
This was in the old version & now the Incredimail 2 also..
I can attach the IMF file to my sends & they can save from that only.
Have all updates.
Also..I cannot load new skins from the program...only on the site.
I have also lost all my animations.
Hep please. Thank you.
Deja