How do I delete or remove the old email addre

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gabbygannett
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How do I delete or remove the old email addre

Postby gabbygannett » Fri Dec 10, 2010 4:43 pm

Help Me Please. How do I remove or delete the old incorrect email addresses from the drop down address box when I am entering an address?

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cdenice
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Re: How do I delete or remove the old email addre

Postby cdenice » Fri Dec 10, 2010 8:48 pm

Hi,

To remove those old unwanted addresses, open the address book, click on the ‘suggested’ tab and delete those that you don’t want.
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hooty
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Re: How do I delete or remove the old email addre

Postby hooty » Tue Dec 14, 2010 6:52 pm

I have the same issue, Gabby. I know how to delete the email addresses from the adress book but, the previously used addy's still show up in the "Drop-down" box that shows up whenever you start to type in a recipients name. Lot's of those are just "one-time" addresses. It's a nuisance having to sort through all the unwanteds to find the correct recipient. Can any help us with this issue???

wnight1
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Re: How do I delete or remove the old email addre

Postby wnight1 » Sun Dec 19, 2010 12:50 am

I open my address book and under suggested contacts , I can not delete anyone of them .Nothing , nada , zilch ,squat, poop .
I do not like things that appear on my computer and I can not get rid of them . I can not talk to a live person to take care of this problem and that stinks.

I went back into the suggested addresses and sure enough, when I clicked on the address to highlight it and clicked delete it went away. It would not do it before. Thanks for the help
Merry Christmas
Last edited by wnight1 on Mon Dec 20, 2010 4:17 pm, edited 1 time in total.

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cdenice
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Re: How do I delete or remove the old email addre

Postby cdenice » Sun Dec 19, 2010 2:42 am

Hi,

Locate the address you want to delete(see my above post) and select it then depress the 'delete' key.
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hooty
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Re: How do I delete or remove the old email addre

Postby hooty » Mon Dec 20, 2010 2:03 am

"cdenice", even though we delete the contact from the address book, thier name still shows up in the "drop-down" box when typing in a recipient. I believe the terminology would be the "Auto-complete" still keeps any address you ever send mail to. How can we either delete names from there or stop the "Auto-complete" altogether?

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cdenice
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Re: How do I delete or remove the old email addre

Postby cdenice » Mon Dec 20, 2010 4:56 pm

Hi,

Did you delete the address from the 'suggested list'?
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moonstar
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Re: How do I delete or remove the old email addre

Postby moonstar » Wed Dec 22, 2010 9:31 am

hooty wrote:"cdenice", even though we delete the contact from the address book, thier name still shows up in the "drop-down" box when typing in a recipient. I believe the terminology would be the "Auto-complete" still keeps any address you ever send mail to. How can we either delete names from there or stop the "Auto-complete" altogether?


If these Addresses do not exist in your Address Book under 'Suggested', they are most likely Temporary Contacts. Please read the following post for your solution:

http://forums.incredimail.com/viewtopic.php?f=10&t=5214
Best regards,

Moonstar
IncrediMail Customer Support

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