payments IM

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chubby1967
IncrediUser
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Posts: 30
Joined: Sun Nov 15, 2009 8:28 pm
Location: italy

payments IM

Postby chubby1967 » Mon Oct 22, 2012 10:42 pm

Hi everybody ,

I just paied 29,95€ on 08OCT'12 for IM renewal and now my IM say that I must pay again for Protection Center another 24.95€ .

is it right ? so what was for the first payment? (I read on my licences, for IM premium, "Life Licence") .

tks for your kind answer.

C.

chubby1967
IncrediUser
IncrediUser
Posts: 30
Joined: Sun Nov 15, 2009 8:28 pm
Location: italy

may I have an answer pls ?

Postby chubby1967 » Thu Oct 25, 2012 1:58 am

may I have an answer pls ?

I did buy in 2004 a lifetime licenses of IM - LC and in 2005 the one for goldmembership (and there is written "lifetime licenses" on your program) .


but, I made a check, and since 2005 you did charge me every year money for glodmember license, for renewal and now also for protection center !


if this was wrong I would like to have my money back pls .


if this was right, pls explain me what does it mean "life time license" .


tks so much for your kind answer .


chubby1967 .-

IncrediAdmin2
IncrediMail Support Team Member
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Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: payments IM

Postby IncrediAdmin2 » Mon Oct 29, 2012 2:50 pm

Sent PM to user
Best regards,

IncrediAdmin2
IncrediMail Customer Support


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