lifetime premium license not working please someone help

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belle20
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lifetime premium license not working please someone help

Postby belle20 » Thu Oct 25, 2012 10:18 pm

OK it has been over a week now and still no response from Purchase department or mod here in forum. I paid for a lifetime premium bundle years ago for IM and LC my hard drive died and i had to replace now my codes are not being accepted at this time i am really getting frustrated with this as i cannot use my Letter creator and i am not getting what i paid for please someone help

Thank you
belle

harv4golf
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Re: lifetime premium license not working please someone help

Postby harv4golf » Fri Oct 26, 2012 4:43 pm

I have the identical problem although I did not purchasr LC. I have been trying to recover my code since mid September but get no response from any one at IM.

Harv4golf

IncrediAdmin2
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Re: lifetime premium license not working please someone help

Postby IncrediAdmin2 » Mon Oct 29, 2012 3:45 pm

PM sent to users.
Best regards,

IncrediAdmin2
IncrediMail Customer Support

thwg
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Re: lifetime premium license not working please someone help

Postby thwg » Tue Oct 30, 2012 3:04 pm

Have the same problem . and support is nonexisting apparently <Devil>

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Re: lifetime premium license not working please someone help

Postby IncrediAdmin2 » Tue Oct 30, 2012 3:06 pm

User replied via PM.
Best regards,

IncrediAdmin2
IncrediMail Customer Support

belle20
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Re: lifetime premium license not working please someone help

Postby belle20 » Tue Oct 30, 2012 7:03 pm

problem solved thank you so much for all your fantastic help

belle20

aerorick
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Re: lifetime premium license not working please someone help

Postby aerorick » Tue Oct 30, 2012 8:13 pm

I'm furious because my license doesn't work and they don't response my requests. I want my money back.

IncrediAdmin2
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Re: lifetime premium license not working please someone help

Postby IncrediAdmin2 » Mon Nov 05, 2012 3:57 pm

Replied to user via PM
Best regards,

IncrediAdmin2
IncrediMail Customer Support

hadley63
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Re: lifetime premium license not working please someone help

Postby hadley63 » Sat Nov 24, 2012 5:22 pm

I have the exact same problem as belle20. What can I do?
Thanks.

Essayist
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Re: lifetime premium license not working please someone help

Postby Essayist » Sat Nov 24, 2012 7:02 pm

All of my license codes have disappeared and for several days I have had no response when using the code retrieval link on the web site. In addition to that, I renewed protection just yesterday and have had no response, codes, or anything about that renewal. Paypal did, however, notify me that the funds were sent. I want my codes back.

Essayist


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