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paid but no activation code

Posted: Thu Nov 01, 2012 3:04 pm
by mastmalang70
hi
i bought plus version of incredimail ,its paid by paypal and i got the email with all bla bla but no activation code ,i send the email to purchase deptt but no reply

Re: paid but no activation code

Posted: Mon Nov 05, 2012 3:55 pm
by IncrediAdmin2
Reply sent via PM

Re: paid but no activation code

Posted: Sat Dec 01, 2012 10:18 pm
by corina1982
Hello, I too have not received further emails, and no registration code after I paid. What can I do? I paid by immediate transfer. It's now been a week. <Sad Smile>

Re: paid but no activation code

Posted: Sat Dec 01, 2012 11:45 pm
by squeak206
I paid for Gold Gallery 11/25/2012 and still waiting on registration code. It was taken out of bank the same date so when can i expect the registration code? I have spent over half hour twice on phone !-800-713-7784 and still no help if not very soon i just want my 14.95 back.[img][/img]

Re: paid but no activation code

Posted: Sun Dec 02, 2012 3:47 am
by tntreasure
<New>
I bought Gold Gallery on Nov. 25th, paid using paypal. I have not received anything from incredimail, no email, nothing. I have written to VIP service, also sent an email to payment@incredimail. I've heard nothing. It's been over a week now. I've never had to wait this long after purchasing something. I would like what I paid for please.

Re: paid but no activation code

Posted: Mon Dec 03, 2012 8:54 am
by angelfly22
same here. i will have my gold gallery code now!!!

Re: paid but no activation code

Posted: Mon Dec 03, 2012 3:06 pm
by IncrediAdmin2
There has been a temporary problem with our database and some codes have not been sent.

Replied to users via PM.

Re: paid but no activation code

Posted: Thu Dec 06, 2012 11:01 am
by haloa
hi,

I bought Gold Gallery on 6 DECEMBRE 2012, paid using paypal. I have not received anything from incredimail, no email, nothing.
I did an error in my address email
what can i do ?

Re: paid but no activation code

Posted: Fri Dec 07, 2012 1:28 am
by form6
I am having the same issue. I paid for subscription renewal 3 days ago, and received the message "A temporary error has occurred."

I emailed customer support and received no response. My paypal account has been charged but still no code!

Re: paid but no activation code

Posted: Tue Dec 11, 2012 3:54 pm
by IncrediAdmin2
Replied both via PM.