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Problems with Gold License

Posted: Tue Jan 08, 2013 5:48 pm
by GJ1
At first: sorry for my english.
I use since a long time Incredimail Gold and Premium Licenses. Today I made a new Windoxs install (Windows 7 Home Premium 64bit) because of a virus. I saved my Inredimail Data. After the new install of Incredimail I vcannot use the Premium license. The Gold license can be saved as registration code but I cannot load Skins and I have the advertising, When I try to load some Gold Skins from the gallery I get the link to buy it again.
I removed the folder licenses and installed incredimail again but whithout success.
What can I do now?
Thanks for help
Gaby

Re: Problems with Gold License

Posted: Fri Jan 11, 2013 8:42 pm
by GJ1
I think the problem is my incedimal premium license, its not accepted. Is there no on who can help me?

Re: Problems with Gold License

Posted: Mon Jan 14, 2013 12:19 pm
by IncrediAdmin2
Please contact the IncrediMail Support at purchase@incredimail.com for further assistance.