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trying to get purchase@incredimail.com to reset license

Posted: Sat Feb 23, 2013 4:17 am
by claird
What do you do if you need your license reset but you get no response from purchase@incredimail.com? I am suppose to have vip support but if i can't activate license, there is no access??? This should be changed so we can access vip support for problems with registration

Re: trying to get purchase@incredimail.com to reset license

Posted: Tue Feb 26, 2013 12:57 pm
by IncrediAdmin2
Have you still not received a reply?

Re: trying to get purchase@incredimail.com to reset license

Posted: Thu Mar 24, 2016 10:38 pm
by SeabeeVet
WHAT KIND OF GAMES ARE YOU PULLING ON US!!!?

Re: trying to get purchase@incredimail.com to reset license

Posted: Fri Mar 25, 2016 4:01 pm
by SeabeeVet
Incredimail keeps telling us to come here to get access to our Incredimail Codes, but you won't respond.

If, you are not interested in working with us, PLEASE return our "Lifetime" payments, NOW!!!

Re: trying to get purchase@incredimail.com to reset license

Posted: Tue Sep 27, 2016 3:59 pm
by IncrediModerator
To address such issues, please fill out our online form at:
http://www3.incredimail.com/english/code_search.asp

In the Additional Information box, please enter the license codes and we will be happy to reset them in our records.