incredimail premium codes

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tagazou34
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Joined: Wed Dec 25, 2013 10:54 am

incredimail premium codes

Postby tagazou34 » Wed Dec 25, 2013 11:00 am

Hello, I incredimail past few years and I paid my premium and gold licenses.
Recently my hard drive crashed and I lost my codes.
when I demand you return me the codes and gold Superpack codes but not premium codes
how should I do to have these premium codes? <Devil>
thank you

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: incredimail premium codes

Postby IncrediAdmin2 » Wed Dec 25, 2013 3:31 pm

Please contact the IncrediMail Support at purchase@incredimail.com with your name and the email address you used to make the purchase and the IncrediMail Support will assist you in locating the codes.
Best regards,

IncrediAdmin2
IncrediMail Customer Support

kflood
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IncrediUser
Posts: 1
Joined: Sun Jan 26, 2014 3:27 pm

Re: incredimail premium codes

Postby kflood » Sun Jan 26, 2014 3:29 pm

It looks like I have 2 renewals. One was done on 12/18/13 It is order Confirmation # 5033537.

Then I receive this one today renewal confirmation # 5227059.

Is this correct. If so could the 5227059 be cancelled and a refund be made?


Awaiting your reply

Kay Flood
Kflood@woh.rr.com

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: incredimail premium codes

Postby IncrediAdmin2 » Thu Jan 30, 2014 4:56 pm

For future references regarding purchases you made, please contact the IncrediMail Support at purchase@incredimail.com.

The mentioned renewal has been refunded.
Best regards,

IncrediAdmin2
IncrediMail Customer Support


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