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incredimail premium codes

Posted: Wed Dec 25, 2013 11:00 am
by tagazou34
Hello, I incredimail past few years and I paid my premium and gold licenses.
Recently my hard drive crashed and I lost my codes.
when I demand you return me the codes and gold Superpack codes but not premium codes
how should I do to have these premium codes? <Devil>
thank you

Re: incredimail premium codes

Posted: Wed Dec 25, 2013 3:31 pm
by IncrediAdmin2
Please contact the IncrediMail Support at purchase@incredimail.com with your name and the email address you used to make the purchase and the IncrediMail Support will assist you in locating the codes.

Re: incredimail premium codes

Posted: Sun Jan 26, 2014 3:29 pm
by kflood
It looks like I have 2 renewals. One was done on 12/18/13 It is order Confirmation # 5033537.

Then I receive this one today renewal confirmation # 5227059.

Is this correct. If so could the 5227059 be cancelled and a refund be made?


Awaiting your reply

Kay Flood
Kflood@woh.rr.com

Re: incredimail premium codes

Posted: Thu Jan 30, 2014 4:56 pm
by IncrediAdmin2
For future references regarding purchases you made, please contact the IncrediMail Support at purchase@incredimail.com.

The mentioned renewal has been refunded.