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invalid code?

Posted: Tue Dec 22, 2015 12:33 am
by flessa
I just bought a new computer with Windows 10 on it and am having trouble transferring my Incredimail Premium from my old computer to my new one. I downloaded 2.5 to my new laptop but when I tried to transfer my license number, the message said the number was invalid. I am assuming that I will have the same problem with Letter Creator when I try to set that up later

Re: invalid code?

Posted: Tue Dec 22, 2015 6:45 pm
by IncrediModerator
For problems with the license codes, please fill out our online form at http://www3.incredimail.com/english/code_search.asp and one of our support represtatives will get back to you regarding the matter.

In the Additional Information field, please indicate the particular license codes.