Big Ads on monitor when IM starts

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IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: Big Ads on monitor when IM starts

Postby IncrediAdmin2 » Thu Sep 12, 2013 1:43 pm

Please send me a screenshot of the problem you encounter and give a short description of the problem. To create the screenshot, please click here:

http://www2.incredimail.com/contents/se ... enshot.exe

Click 'Run' and when the file download completes, click 'Run' again

When you see the problem on your computer screen again, click the 'Make Screenshot' in the bottom right-hand corner of your screen. Close the IncrediMail Screenshot Creator and attach the 'IncrediMail_Screenshot_0001.jpg' file created on your Desktop to your reply.
Best regards,

IncrediAdmin2
IncrediMail Customer Support

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: Big Ads on monitor when IM starts

Postby IncrediAdmin2 » Tue Nov 05, 2013 4:25 pm

To attach an image, click the 'Post Reply' option and in the window that opens click the 'Upload Attachment' tab on the bottom part of the screen, choose the file you wish to upload and submit the message.
Best regards,

IncrediAdmin2
IncrediMail Customer Support

IncrediAdmin2
IncrediMail Support Team Member
IncrediMail Support Team Member
Posts: 4284
Joined: Tue May 15, 2012 11:42 am

Re: Big Ads on monitor when IM starts

Postby IncrediAdmin2 » Mon Dec 23, 2013 4:43 pm

Please note that what you sent me a screenshot of is a notification regarding our latest sales. These notifications cannot be disabled.

The IncrediMail Premium subscription removes the advertisements from your status window and the bottom of your outgoing messages.
Best regards,

IncrediAdmin2
IncrediMail Customer Support


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