Page 1 of 1

Registration Code

Posted: Fri Jun 17, 2016 4:59 pm
by tigresst
Yesterday I upgraded to Windows 10. I lost my premium so tried to enter my registration number but found that the underscore does not work. I then tried to copy and paste. The copy part works but the paste is greyed out. How do I re enter my code and why is the underscore not working.

Re: Registration Code

Posted: Tue Sep 27, 2016 3:44 pm
by IncrediModerator
To copy the code, simply highlight it with your mouse and then press <Ctrl><C> on your keyboard.

To paste the code, simply click in the registration window and then press <Ctrl><V> on your keyboard.

Please let me know the results.

Registration Code

Posted: Thu May 18, 2017 11:08 am
by luckypoLow
Anyone know how to get rid of registration error code 415? The knowledge base article doesnt make it clear how to do this and technical support only replies with that article.

Re: Registration Code

Posted: Thu May 18, 2017 4:46 pm
by IncrediModerator
To address such issues, please fill out our online form at:
http://www3.incredimail.com/english/code_search.asp

In the Additional Information box, please enter the license codes and we will be happy to reset them in our records.