Problem with letter creator code

Any problem that you may have with your license code - this is the place to get some answers!
Forum rules
Please read them carefully before posting new topic - Forum rules
katounette
IncrediUser
IncrediUser
Posts: 2
Joined: Wed Oct 07, 2009 12:36 pm

Problem with letter creator code

Postby katounette » Wed Oct 07, 2009 12:39 pm

voila j ai installer la nouvelle version incredimail 2 , le souci c est que mon code de licence de letter creator ne s affiche pas dedans quand je fais licence , rentrer code et quand je le rallume je ne le voit pas dedans comment puis je faire s il vous plait alors que je l ai payer a vie

User avatar
IncrediModerator
Site Moderator
Site Moderator
Posts: 7202
Joined: Wed Aug 12, 2009 2:58 pm

Re: probleme avec mon code letter creator

Postby IncrediModerator » Wed Oct 07, 2009 2:17 pm

Please read the forum rules. All topics must be written in English.
Best regards,

IncrediModerator
IncrediMail Customer Support

Image Image

User avatar
Martine
IncrediMaster
IncrediMaster
Posts: 401
Joined: Thu Sep 10, 2009 11:58 am

Re: Problem with letter creator code

Postby Martine » Wed Oct 14, 2009 1:44 am

Katounette
In order to solve this issue I suggest you to do the following :

1) Right click on IncrediMail tray icon and select 'Exit'.

2) Browse to : C:\ProgramData\IncrediMail\ and delete the 'Licenses' folder.

3) After deleting the 'Licenses' folder try to enter your registration codes again

ctd en français
Pour résoudre ce problème
1) Clique sur l'envelope orange à côté de ton heure et choisis de fermer

2) tu navigues jusqu'à C:\ProgramData\IncrediMail\ et tu supprimes le dossier Licenses

3)Une fois que tu as supprimé ce dossier, tu ouvres IM, tu cliques sur Aide et tu remets tes codes
Martine - VIP member

Chez Martine

katounette
IncrediUser
IncrediUser
Posts: 2
Joined: Wed Oct 07, 2009 12:36 pm

Re: Problem with letter creator code

Postby katounette » Wed Oct 14, 2009 11:50 am

merci beaucoup martine de votre aide sa a marcher je tiens a vous remercier et desoler car j avais peur de tout perdre surtout que j ai payer assez cher pour l avoir merci a tous bisous

User avatar
Martine
IncrediMaster
IncrediMaster
Posts: 401
Joined: Thu Sep 10, 2009 11:58 am

Re: Problem with letter creator code

Postby Martine » Wed Oct 14, 2009 12:26 pm

I am really happy! It's true it is a right pain when things don't work!

Je suis bien contente! C'est vrai c'est super frustrant quand ça marche pas!
Martine - VIP member

Chez Martine


Return to “Registration codes”

Who is online

Users browsing this forum: Google [Bot] and 2 guests