skins

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cgmlason2005
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skins

Postby cgmlason2005 » Sat Oct 24, 2009 11:09 pm

i bought the premium package but i can't download any skins the tab is skin tab is even missing.

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IncrediAdmin
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Re: skins

Postby IncrediAdmin » Sat Oct 24, 2009 11:49 pm

i bought the premium package but i can't download any skins the tab is skin tab is even missing.


Missing where? On the IncrediMail website or in your IncrediMail application?
Best regards,

IncrediAdmin
IncrediMail Customer Support

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IncrediModerator
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Re: skins

Postby IncrediModerator » Sun Oct 25, 2009 11:26 am

You can easily verify that you are using IncrediMail Premium by doing the following in the IncrediMail main window:

  • Click the 'Help' menu and select 'Licenses'. Do you see IncrediMail Premium registered in the 'Licenses' dialog?
  • Click the 'Skins' button. Are you able to change your Skins?
Also, make sure to use Internet Explorer in order to download Skins from our online gallery.
Best regards,

IncrediModerator
IncrediMail Customer Support

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Agent00Redneck
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Joined: Wed Oct 28, 2009 3:44 pm

Re: skins

Postby Agent00Redneck » Wed Oct 28, 2009 3:50 pm

I am dealing with a somewhat similar issue. I have both IncrediMail Premium License and the 1-year Gold Membership. On the skins tab on the website, it is colored green and tells me that this is an IncrediMail Premium feature. There are only like 3 skins in each category, when I'm seeing more cuter ones in the examples. Any help would be appreciated!

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Re: skins

Postby IncrediModerator » Wed Oct 28, 2009 4:59 pm

Please understand that currently IncrediMail 2 has low number of categories and skins in compare to IncrediMail Xe. Our Creative Team is working hard to transform older Skins into the new IncrediMail 2 Skin format, and also creating new even more exciting Skins to be downloaded from our Online Gallery.
Best regards,

IncrediModerator
IncrediMail Customer Support

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Agent00Redneck
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Re: skins

Postby Agent00Redneck » Wed Oct 28, 2009 7:15 pm

My apologies - I am new to IncrediMail and did not realize those skins were from a previous version.

Thanks.


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