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skins

Posted: Sat Oct 24, 2009 11:09 pm
by cgmlason2005
i bought the premium package but i can't download any skins the tab is skin tab is even missing.

Re: skins

Posted: Sat Oct 24, 2009 11:49 pm
by IncrediAdmin
i bought the premium package but i can't download any skins the tab is skin tab is even missing.


Missing where? On the IncrediMail website or in your IncrediMail application?

Re: skins

Posted: Sun Oct 25, 2009 11:26 am
by IncrediModerator
You can easily verify that you are using IncrediMail Premium by doing the following in the IncrediMail main window:

  • Click the 'Help' menu and select 'Licenses'. Do you see IncrediMail Premium registered in the 'Licenses' dialog?
  • Click the 'Skins' button. Are you able to change your Skins?
Also, make sure to use Internet Explorer in order to download Skins from our online gallery.

Re: skins

Posted: Wed Oct 28, 2009 3:50 pm
by Agent00Redneck
I am dealing with a somewhat similar issue. I have both IncrediMail Premium License and the 1-year Gold Membership. On the skins tab on the website, it is colored green and tells me that this is an IncrediMail Premium feature. There are only like 3 skins in each category, when I'm seeing more cuter ones in the examples. Any help would be appreciated!

Re: skins

Posted: Wed Oct 28, 2009 4:59 pm
by IncrediModerator
Please understand that currently IncrediMail 2 has low number of categories and skins in compare to IncrediMail Xe. Our Creative Team is working hard to transform older Skins into the new IncrediMail 2 Skin format, and also creating new even more exciting Skins to be downloaded from our Online Gallery.

Re: skins

Posted: Wed Oct 28, 2009 7:15 pm
by Agent00Redneck
My apologies - I am new to IncrediMail and did not realize those skins were from a previous version.

Thanks.