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Incredimail Registration Code Error

Posted: Wed Oct 28, 2009 6:58 pm
by Roberty
I just upgraded my computer to Windows 7 Professional and installed Incredimail. I used the Data and Settings Transfer Wizard just like I always do but it did not transfer my Premium Account settings over. I just tried to enter my Premium code by entering it in the "Enter registration code" in the help menu and I get the error "This code can not be automatically activated again". I looked at some of the other posts here that say to delete the license folder located at C:\ProgramData\IncrediMail\Data but I do not see a "ProgramData" file in My Computer when I look in the C drive. I also looked in the Incredimail folder and do not see one in there either. I even did a search using the search bar for ProgramData and get no results. Any help getting my Incredimail Premium features back would be appreciated.

Re: Incredimail Registration Code Error

Posted: Wed Oct 28, 2009 7:01 pm
by Roberty
I forgot to add: I'm running the latest version of Incredimail XE.

Re: Incredimail Registration Code Error

Posted: Thu Oct 29, 2009 10:16 am
by IncrediModerator
In your case, you will have to contact the Support Team and ask them to reset your IncrediMail Premium registration code.

Re: Incredimail Registration Code Error

Posted: Tue Feb 06, 2018 7:11 pm
by tanis46
i've been trying for 3 weeks to get them to reset mine and nobody knows what they're doing.

Re: Incredimail Registration Code Error

Posted: Thu Feb 08, 2018 8:06 am
by IncrediModerator
Please contact our support team at purchase@incredimail.com and they should be able to help you.