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lifetime license doesn´t work

Posted: Tue Nov 03, 2009 6:27 pm
by bembix
Hello, I´ve got a livetime-license for Incredipremium & Lettercreator since a lot of years.

The last time I´ve used outlook but now i want to use Incredimail again.
In the Incredimal 2 Version my old licensenumbers doesn´t work and the support doesn´t answer.
What can I do ?

Is there any way to activate my - for livetime - paid products or ist the lifetime - license only a fake to make money?

Please excuse my terrible english - i`m from German.

Thanks


bembix

Re: lifetime license doesn´t work

Posted: Wed Nov 04, 2009 2:04 pm
by IncrediModerator
The registration codes you receive are lifetime codes for the IncrediMail Premium, Letter Creator and will not expire. Send me your codes in private message and I will check this issue.

Re: lifetime license doesn´t work

Posted: Wed Nov 04, 2009 5:09 pm
by bembix
i´ve send it to you, thanks!

Re: lifetime license doesn´t work

Posted: Thu Nov 05, 2009 10:06 am
by IncrediModerator
I can see that your issue is being handled by the Support Team, continue to work with them on your issue.